TEFL in Mumbai, India

Date posted:2005-08-23 | Writer: e-Serve International Ltd | Email: [email protected]


e-Serve International Ltd. , a member of Citigroup, is one of the main players in the IT enabled Services Sector in India. We provide customer care solutions, transaction processing and technology services to Citigroup entities across the world. We are recognized as one of the worldwide leaders in IT-enabled business offshoring solutions. With over 9000 employees and growing, we process approximately 70 million transactions of varying nature and complexity and our Call Centers handle nearly 20 million customer interactions annually.

One such facility of e-Serve is the Global Contact Center in Mumbai, which provides a variety of offshore solutions to customers across the United States through voice and electronic media.

We are looking for people from the US who can coach and train our agents in linguistics and American culture and who are willing to work with us on a contractual/ temporary/ permanent basis. This would help bring about a seamless integration of our customers’ requirements and our solutions, thereby enhancing the customer service experience. This position is based out of Mumbai, India. Apart from an attractive compensation package we will provide free accomodation and reimburement of all travel related expenses for the selected candidate.

This will be an excellent opportunity for individuals looking to gain cross-cultural exposure and expertise in a dynamic industry which is growing by leaps and bounds.

All interested candidates may please contact:

Mr. Saurabh Mohanty at [email protected]
Mr. Karthik Krishnan at [email protected]

Below you can read feedback from an ITTT graduate regarding one section of their online TEFL certification course. Each of our online courses is broken down into concise units that focus on specific areas of English language teaching.


Wow! This course was a real eye-opener. It helped me to understanding phonemes and syllabication much better than I did before. It also had helpful tips on when is most appropriate to teach phonemes and gave good strategies on how to teach it. I enjoyed learning about how different sounds In English are made,, this will help me to better help my students learn how to make sounds in English that are challenging for them.This unit covered intonation, stress, and articulation. I found it to be very challenging because there was so much new information. Additionally, I thought that the section on intonation was fascinating because as a native English speaker, I communicate in this way every time I speak without even realizing it. I feel that I will definitely be paying more attention to my own intonation and stress to see how I use it myself.